Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Leads and calls

Archive old leads and bring them back

Take a past lead off your Leads list without deleting it, and find archived leads again.

1 min read · Updated November 2, 2026

#Archive a lead

You see Archived. It is off your list, and show in the count line brings it back. The lead leaves the list and the count. Its status and any not-a-lead reason stay with it. Nothing is deleted.

On the Leads tab, find the lead.
Press archive beside its status.

#See archived leads

The count line above the list says how many leads are archived. Press show after that number and archived leads come back into view, dimmed. Press hide to put them away again.

#Put a lead back on the list

You see Back on your list.

Press show after the archived count.
On the lead, press unarchive.

#Questions

Can I delete a lead for good?

The Leads tab archives rather than deletes, so a lead is never lost by a stray click. Archive it to take it off your list.

Do archived leads show in my export?

The CSV from Export includes every lead the tab loaded, archived ones too.

The archive did not save.

The row says so and stays as it was. Try again, or reload the page if it asks you to.

Mark spam and messages that are not real leadsRemove spam from your lead list in one click, flag existing customers or wrong numbers as not a lead, and undo a mark.Mark a lead as contacted, quoted, won or lostRecord what happened to each lead from its row on the Leads tab, add a reason when one is lost, and see which leads are still waiting.Read, search and filter the Leads tabWhat each column on the Leads tab means, how to search and filter the list, and how to open a lead's full details.Export your leads to a CSV or Google SheetsDownload the Leads tab as a CSV, or send every lead with its outcome to a new Google Sheet in your own Drive.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Archive a lead

#See archived leads

#Put a lead back on the list

#Questions

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