Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Website builder

Get help inside the builder

Open the builder's Help tab for short answers, open a ticket a person answers, follow your tickets, or ask for a feature.

1 min read · Updated November 2, 2026

#Short answers

Open Help in the builder's left panel. It holds short answers for each part of the builder: changing the words, keyboard shortcuts, photos and files, adding a section, pages and the menu, colors and lettering, the assistant, publishing, going live, selling online, messages from your form, and billing.

#Open a ticket

You get a ticket number, and a person from TruLata writes back. Or email support@trulata.com.

In Help, press Open a ticket.
Say in a few words what is wrong or what you need, then what happened.
Check the email under Where should we write back?
Press Send to our team.

#Follow your tickets

Under Your tickets, each ticket shows its number, when it was opened, what it is about and where it stands: Open, In progress, Waiting on you or Resolved, with how many replies we sent by email. They are the same tickets your TruLata dashboard lists.

#Ask for a feature

Want your site or the builder to do something it cannot yet? Press Ask for a feature, say what you would like it to do, and press Send to our team. A person reads every request and writes back. The assistant offers the same when you ask for something it cannot do.

#Questions

Where do replies arrive?

By email, at the address you gave. The ticket's status updates in Your tickets.

Ask for changes in plain wordsType what you want changed and the builder's assistant makes the change on your page. One Undo takes the whole request back.Use the Support tabSearch short help guides, send a request to a person, and see every ticket you have opened with its number and status.Send a request to a personPress New request on the Support tab, describe what you need and press Send. You get a ticket number straight away.Why publishing asks for a quick checkSentences that claim results, guarantees or awards wait for a TruLata reviewer before they publish. Here is what to do when you see the check.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Short answers

#Open a ticket

#Follow your tickets

#Ask for a feature

#Questions

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