Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Integrations and API

What each integration status means

Connected, Connect, Set up, Request, Needs attention and Coming soon: what each label on an Integrations card means and what to do.

1 min read · Updated November 2, 2026

#The labels

Connected: working. Open the card to see the account it reads and the date it was last checked.

Connect: ready for you to connect yourself.

Set up: a card with a few steps rather than one connection, such as API keys, AI assistants or call tracking numbers.

Request: our team connects this tool with you for now. See below.

Needs attention: the last check with that tool did not work. See below.

Coming soon: this connection is switching on shortly.

Some cards show a count instead, such as 2 connected on Social accounts or 3 keys on the API card.

#Fix Needs attention

Open the card and read the reason shown in red.
Make a new key or approval in that tool if the reason asks for it.
Connect again from the same card.

#Use a Request card

Open the card and press its button, for example Request Jobber. That tells us you use the tool, and we connect it with you. See Jobber.

#Set up by your TruLata team

On an account our team runs, a card that says Set up by your TruLata team is a tool they connected for you. There is nothing to do.

#Questions

Why does a tool I connected say Needs attention?

The last check with that tool did not work. Open the card for the reason it shows, then connect again from the same card.

How long does a Request take?

Our team picks it up and connects the tool with you. The card shows Connected once it is done.

Connect a tool on the Integrations tabApprove TruLata inside the tool, or paste a key you make there. TruLata checks it works before saving it.Find your way around the Integrations tabSearch, filter and sort every tool you can connect, see what is connected, and open any card to connect or manage it.Disconnect a tool or remove TruLata's accessDisconnect a tool on its Integrations card, revoke an API key, or remove TruLata's access from inside the tool itself.Ask for a tool that is not listedPress Suggest a tool on the Integrations tab and tell us what you use. Anything with an API can connect.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#The labels

#Fix Needs attention

#Use a Request card

#Set up by your TruLata team

#Questions

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