Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Website builder

Change your website plan, card or receipts, or cancel

Billing and receipts in the builder holds your card, receipts and plan. Cancel any time and your site stays live to the end of the paid period.

1 min read · Updated November 2, 2026

#Open Billing and receipts

It holds your card, your receipts and your plan.

Open Settings in the builder and find Go live.
Press Billing and receipts.

#Cancel

Cancel in Billing and receipts at any time. Your site stays live until the end of the period you paid for. It then returns to its preview address, ready to go live again whenever you want.

Your site stays in the builder, so you can keep editing it and publishing to the preview.

#If your website is on your TruLata bill

If you chose Add it to my bill when going live, the website is an add-on on your TruLata bill, paid with the same card. It is handled with the rest of your plan under Manage billing on your dashboard. To cancel the add-on, email support@trulata.com.

#Questions

Will my site go offline the day I cancel?

No. It stays live until the end of the period you paid for, then returns to its preview address.

Can I go live again later?

Yes. Open Settings, Go live and take a plan again.

Can I keep a copy of my site?

Yes. Download the whole site from Settings at any time. See Download, copy or delete a site.

Go live on your own web addressTake a plan, connect your domain with one record, and your site goes live on your own address with a secure certificate.Download, copy or delete a siteDownload your whole site as a zip, start a second site from it, or delete a free preview you no longer want.Get help inside the builderOpen the builder's Help tab for short answers, open a ticket a person answers, follow your tickets, or ask for a feature.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Open Billing and receipts

#Cancel

#If your website is on your TruLata bill

#Questions

Related articles