Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Account, team and billing

Seat limit reached: free a seat or add more

Your plan carries a set number of seats. When Team says Seat limit reached, remove a seat you no longer need or move up a plan.

1 min read · Updated November 2, 2026

#How seats are counted

The top of Team reads seats used of the seats on your plan, for example 3 of 3 seats used, and Billing shows the same count. A row marked Active or Invited uses a seat. Our own team's addresses do not count against your plan.

#When the plan is full

Team shows Seat limit reached. Upgrade under Billing to add more. and the next invite is refused. You have two ways forward:

Remove a seat you no longer need: press Remove beside the name and confirm. The seat is free at once.
Or move up to a plan with more seats from Billing. See Upgrade or change your plan.

#People marked suspended

If your plan has fewer seats than your team, for example after moving to a smaller plan, Team says how many people are suspended. They keep their place on the list but cannot sign in. Remove someone to let the next one back in, or upgrade under Billing.

#Questions

Does an invited person who never signed in use a seat?

Yes. A row marked Invited holds a seat until you remove it.

Can I buy one extra seat?

Seats come with the plan. Move up a plan for more, or send a request from the Support tab to ask about your options.

Do TruLata staff take up my seats?

No. Our team's addresses sit outside your plan's count.

Invite your teamGive each person their own seat: open Team, type their work email, pick Member or Admin and press Invite member.Remove someone from your teamPress Remove beside their name and confirm. They lose access within 30 seconds and their seat is free for someone else.Upgrade or change your planMove up from Billing or from any locked tab. You confirm the new price on a secure page before anything changes.Team roles: Owner, Admin and MemberWhat an Owner, an Admin and a Member can each do, and how to change someone's role.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#How seats are counted

#When the plan is full

#People marked suspended

#Questions

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