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It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

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Outbound and email

Review prospects and their openers

Open the send queue on the Outbound tab to see each prospect, why they were picked, the drafted opener and its status.

1 min read · Updated November 2, 2026

#Open the send queue

Open Outbound under Outreach. The Review-first send queue lists each prospect with the signal that earned the email, for example a company already running paid ads, and a status such as Awaiting approval.

Press a prospect to open the signal, the fit score, the drafted opener and its status.

#How emails leave the queue

Prospect emails leave from this review-first queue. A person releases them, or the queue releases on the schedule set for your account, and every send is logged.

Two kinds of outreach always wait for a person: a note sent through a prospect's website contact form, used when no deliverable email address turns up, and an opener to a named account you asked for.

#What an opener looks like

Each opener is four or five sentences to a named person at a named company. It says in one line what you do and makes one low-friction ask: a reply. It carries no link and makes no promise of results.

It is signed by the person whose mailbox it leaves from, and it ends with a footer carrying the sender's postal address and a one-word way out: reply no and no follow-up goes out.

#Change what gets drafted

To change the voice, use the Brand voice & tone card in Settings. To change who is picked, use the Target accounts (ICP) card. See Describe your ideal customer.

#Questions

Why was this prospect picked?

Open the row. The signal that earned the email and the fit score are on it. Where a buying-signal gate is on, only companies showing a signal, such as running paid ads or a recent raise, get an opener.

Can I write the opener myself?

You set the brief and the engine writes to it. A change to the voice applies to the drafts that follow.

What the Outbound tab doesThe outbound engine finds businesses that fit your customer profile every week, drafts an opener for each and logs every send and reply.What happens when a prospect repliesHow replies are matched, classified and shown, what each class does to the sequence, and how follow-ups work.How many outbound emails go out a dayOutbound sends are paced: 8 seconds apart and up to 30 per mailbox a day by default, across the mailboxes set up for you.Describe your ideal customer for outboundSee and change the target profile outbound works from: titles, industries, company sizes and region, plus named accounts and voice.See every outbound email that went outEvery outbound send is logged with the prospect, the draft, the subject, the mailbox and the moment it left.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Open the send queue

#How emails leave the queue

#What an opener looks like

#Change what gets drafted

#Questions

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