Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Leads and calls

Change or remove a call tracking number

Send a tracking number's calls to a different phone, or remove a number you no longer use.

1 min read · Updated November 2, 2026

#Send calls to a different phone

You see Changed. Calls ring the new phone within a minute. The tracking number itself stays the same, so nothing printed or published needs to change.

Open Integrations and open Call tracking numbers.
On the number's row, press Change phone.
Enter the phone the number should ring and confirm.

#Remove a number

A removed number stops ringing for good. Its past calls stay on the Leads tab.

On the number's row, press Remove.
Confirm. The message warns that it stops working and cannot be got back.

TipTake the number off ads, vehicles and print before you remove it. Anyone who calls it afterwards will not reach you.

#Who can do this

Only the account owner or an admin. Others see the card without the Change phone and Remove buttons, and a line saying the owner or an admin can add numbers.

#Questions

Can I rename the campaign on a number?

The card does not edit the campaign name. Remove the number and add a new one with the right name if you need to, keeping in mind the new number is different.

Do I lose the call history if I remove a number?

No. The calls it took stay on the Leads tab.

I reached the limit. How do I add another?

Remove a number you no longer use, then press Add a number.

Add a call tracking number for a campaignGet a TruLata phone number for each campaign so every call, answered or missed, lands on the Leads tab with the campaign's name.Bring your CallRail calls onto the Leads tabConnect CallRail with an API key so every tracked call arrives on the Leads tab with its source, answered or missed.Read, search and filter the Leads tabWhat each column on the Leads tab means, how to search and filter the list, and how to open a lead's full details.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Send calls to a different phone

#Remove a number

#Who can do this

#Questions

Related articles