Ads

Approve, change or stop an ad on the Creative tab

Where we run paid social creative for you, review each ad draft on the Creative tab and approve it, ask for changes or stop it.

2 min read · Updated November 2, 2026

#Where it is

Where we run paid social creative for you, a Creative tab appears under Social in the sidebar. Creatives are made for your approval on Command.

Each set of ads has a card with its title and a badge such as 3 of 8 approved. Ads are grouped by campaign, with the audiences each will be shown to, who it is not shown to, anything needed from you and where clicks go.

#Approve or ask for changes

  1. Press Approve to let the ad run.
  2. Or press Request changes, write what you would like changed under What would you like changed? and press Send to my team.
  3. To add a comment without changing the decision, press Leave a note, write it and press Save note. You can approve an ad and still say, for example, use the other photo next time.
  4. Changed your mind? Press Undo.

#Ads with a run date

Where a run date is set, the card says Less homework, same control. Approved ads run now, and anything you have not acted on runs automatically on that date. An ad waiting for you reads Runs automatically with the date, unless you stop it below. No action is needed if it looks good.

On those ads the second button reads Stop this ad. Use it any time, even after the ad starts. When we improve an ad, the new version replaces the old one the same way.

#Questions

What happens after I approve?

The ad runs. If the set describes the next step, it is under What happens when you approve. on the set's card.

I do not see a Creative tab.

It appears only where we run paid social creative for you. Meta ads you run yourself show on the Meta Ads tab.

Can I stop an ad that is already running?

Yes. Press Stop this ad or Request changes on it and tell us why.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request