Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Outbound and email

See every outbound email that went out

Every outbound send is logged with the prospect, the draft, the subject, the mailbox and the moment it left.

1 min read · Updated November 2, 2026

#What the record keeps

Every send is logged with the prospect, the company, the draft that went, the subject, the mailbox it left from and the moment it left.

The time is stamped when the email actually goes out, not when the draft was written. A draft that waited five days in the queue shows the day it shipped.

Every reply is logged with its classification, and a reply stops the follow-ups on that thread.

#The stat row

At the top of the Outbound tab, the stat row counts sourced this week, sequenced, replied, positive and meetings. Press any of them to open the detail.

#How fresh it is

Sends, replies and suppressions are live records. Sourcing moves weekly. Opening the tab shows the saved numbers at once and pulls fresh ones in the background when they are more than five minutes old.

#Questions

Can I see which mailbox sent an email?

Yes. Each send is logged with the mailbox it left from.

Why does a send show a later date than the draft?

The time is stamped when the email goes out, not when it was drafted.

What happens when a prospect repliesHow replies are matched, classified and shown, what each class does to the sequence, and how follow-ups work.How many outbound emails go out a dayOutbound sends are paced: 8 seconds apart and up to 30 per mailbox a day by default, across the mailboxes set up for you.Review prospects and their openersOpen the send queue on the Outbound tab to see each prospect, why they were picked, the drafted opener and its status.What the Outbound tab doesThe outbound engine finds businesses that fit your customer profile every week, drafts an opener for each and logs every send and reply.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#What the record keeps

#The stat row

#How fresh it is

#Questions

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