Is there a free trial?

Yes. Starter is free for 7 days. No card. It ends on its own after 7 days unless you add one.

Every tier is month to month. Annual commitment is optional and takes twenty percent off the monthly.

Content, prospects, scoring runs and refreshes are all inside the number for your tier.

Why is there no price for Command?

It is scoped per engagement after you have seen the product on your own accounts, because it is our team running your account and the scope decides the cost.

Is there a setup fee?

The first month is the whole of it. You pay the first month and setup on your own accounts starts.

Yes. The account owner moves up from the Billing tab at any time, and the new price is shown and confirmed before anything is charged. To move down, write to us.

Do I need TruLata to get a website?

No. The site builder stands on its own: building is free, and going live is $49 a month or $468 a year.

What do I keep if I leave?

Your Drive folder of content, your lead ledger, and your own accounts with our access revoked by you.

Website builder

Ask our team to change your website

Where our team runs your site, send a change request from the Website tab and get a ticket number back.

1 min read · Updated November 2, 2026

#Send a request

The screen confirms with Sent to your TruLata team and your ticket number. A person makes the change; simple changes are typically live within one business day.

Open the Website tab and find Request a website change.
Under Which page?, name the page, for example Contact or homepage.
Under What should change?, describe it in plain words: text edits, photo swaps, new sections, seasonal updates.
Type your name.
Press Send to your TruLata team.

#Follow it up

The ticket is listed on the Support tab with where it stands. Quote its number if you write to us about it.

#If it does not send

An empty box is refused with Tell us what to change first. If the send cannot go through, the screen says so; email support@trulata.com instead.

#Who sees this card

The card shows where our team runs your site. If you built your site in the builder, change it yourself there, or open a ticket from Help in the builder. Support tickets are on all tiers.

#Questions

How long can my request be?

Up to 4,000 characters go through as written.

Can I attach photos?

Use Add photos to your site on the same tab, which links to your photo folders.

What the Website tab on your dashboard showsThe Website tab shows your site's address, last publish, messages and sign-ups, and opens the builder. With no site yet, it starts one.Use the Support tabSearch short help guides, send a request to a person, and see every ticket you have opened with its number and status.Send a request to a personPress New request on the Support tab, describe what you need and press Send. You get a ticket number straight away.Get help inside the builderOpen the builder's Help tab for short answers, open a ticket a person answers, follow your tickets, or ask for a feature.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request

#Send a request

#Follow it up

#If it does not send

#Who sees this card

#Questions

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