Account, team and billing

Cancel your plan

Cancel in the secure billing portal behind Manage billing: at the end of your paid month, or right away.

1 min read · Updated November 2, 2026

#Cancel online

Only the account owner can open billing. Every plan is month to month, unless you chose an annual commitment.

  1. Open Billing. If you do not see it, open the Account group in the menu.
  2. Press Manage billing. The secure billing portal opens.
  3. Choose to cancel at the end of your paid month, which keeps everything until then, or right away, which ends it now.

#If your plan is an agreement with TruLata

Press Contact us about billing on Billing, or email support@trulata.com. Your TruLata team handles it with you directly.

#What happens after you cancel

When the cancellation takes effect, your dashboard is switched off and no one on your team can sign in to it.

Your leads and articles stay yours. Before the end date, open Account and press Download my data, or check that your lead sheet and article folder are shared to the right address. See Leaving TruLata.

#Questions

Can an admin cancel the plan?

No. Only the account owner opens billing.

Can I cancel a free trial?

You do not need to. A trial with no card ends on its own after 7 days.

Can I come back later?

Yes. Email support@trulata.com and a person on our team helps you.

Still stuck?

Ask on the Ask TruLata tab of your dashboard and it answers from your own numbers, or opens a ticket for a person. Or email support@trulata.com and a person on our team replies.

Send a request